Customer Service Representative

Posted on 07/04/2016
Location East Tamaki
Work Type
Classification ,
Reference # P-02420TPO
Salary $40 - $50,000

Apply for this Job

About the company

This is a company you want to be a part of; they are well known within their specialised industry, not only for their innovative ideas that see this business continue to grow and diversify, but for the value they put into their staff ensuring career growth within the company.

About the role

This is a fast paced customer service role, being the first point of contact for clients answering queries, placing orders and sourcing new products whilst liaising with other departments to ensure all clients’ requirements are met within a timely manner all with a smile. Your days will consist of the following duties and responsibilities:

  • First point of contact for customers
  • Answering customer queries (via phone and email)
  • Processing of customer product orders
  • Sourcing of specialised products
  • Manage customer backorders
  • Build and maintain customer relationships
  • Assist and support the Sales Team and Marketing/Customer Experience Manager in their administration functions
  • Work collectively as a team to meet sales targets

 Skills & experience

To be the successful Customer Service Representative to join this team, along with having a vibrant, bubbly, energetic personality, you will have the following:

  • Strong customer service focus
  • Minimum of two years’ experience within a customer service role
  • A team player, with a willing can do attitude, no task is to big or small
  • Excellent time management and clear understanding of deadlines
  • Excellent communication skills both written and oral
  • Intermediate to advanced knowledge using the Microsoft suite
  • High attention to detail and accuracy
  • Quick learner with the ability to retain product knowledge
  • Creative problem solver, makes good use of your initiative
  • Experience using Pronto beneficial

If you are looking for an opportunity to be part of a fun, vibrant team and company who value their staff – apply now.

Email your Curriculum Vitae to careers@cavanagh.co.nz NOW!! For other exciting opportunities, check out our website – www.cavanagh.co.nz

Follow us on Linkedin – www.linkedin.com/company/cavanagh-&-associates

Like us on our new Facebook page to keep updated of our latest jobs and information: www.facebook.com/CavanaghandAssociates

Apply for this Job

  • Attach (Upload) Resume / Cover Letter

  • Accepted file types: jpg, gif, png, pdf, doc, docx.
    jpg, gif, png, pdf, doc, docx.
  • Accepted file types: jpg, gif, png, pdf, doc, docx.
  • Accepted file types: jpg, gif, png, pdf, doc, docx.
  • This field is for validation purposes and should be left unchanged.