Customer Service / Sales Support – FMCG sector

Posted on 18/01/2016
Location City fringe
Work Type
Classification , , , ,
Reference # P-02368PCA
Salary $41,500 - $52,000 depending upon experience

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This close knit team seek a Customer Service / Sales Support STAR!!   You will have a natural ability to multi-task, prioritise, solve problems, provide solutions and provide exceptional customer service.

This role will provide you with plenty of variety; not only will you interact with the customers, you will also troubleshoot, update the database, support the Account Managers and surrounding team.

Your typical week will include a range of duties and responsibilities:

  • Dealing with and answering customer queries (phone and email)
  • Problem solving
  • Inventory – monitoring stock levels
  • Problem solving and trouble shooting
  • Database management
  • Extensive customer interaction
  • Helping Customers with their orders
  • Administration
  • Assisting the Account Managers

To be successful in this role you will be confident and outgoing and not afraid to upsell / cross sell when appropriate.  You will be a great communicator (clear and concise!), able to think outside the square with a great work ethic, coupled with proven relevant skills and experience; ideally a background in FMCG and comfortable working in a sales environment.

This is a brilliant opportunity to put your proven a Customer Service and Sales Support skills, experience and knowledge to great use.

Email your Curriculum Vitae to careers@cavanagh.co.nz NOW!!  For other exciting opportunities, check out our website – www.cavanagh.co.nz

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