Customer Service

Posted on 01/09/2016
Location Albany, North Shore
Work Type
Classification , ,
Reference # P-02518JFC
Salary $38,000 - $42,000

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Join a fun, young team who work hard and have a laugh; whilst always ensuring their customers are well looked after. In this busy and fast paced Customer Service role your typical duties and responsibilities will include: 

  • Respond to customer queries via phone calls and emails
  • Process customer orders in a timely and accurate manner
  • Build strong rapport with customers
  • Provide technical advice on products (power tools)
  • General administration

To be successful in this role, first and foremost you must enjoy customer service! Along with enjoying customer service you will have great attention to detail, good accuracy and fast data processing skills. You will have a natural ability to build trusting relationships with customers and have a can-do attitude. Multi-tasking will be second nature to you and you will be competent on Microsoft Suite.  An interest or previous experience within the power tools, construction or building industry is desirable; however if you have call centre experience and you are a fast learner be sure to apply now!

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