Front of House Manager / Checkout Manager

Posted on 11/10/2016
Location Mount Roskill, Auckland
Work Type
Reference # P-02540PCA
Salary $45 - $55,000

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About the company

This FMCG retailer is described as dynamic, innovative, entrepreneurial, forward thinking and very successful. They are going from strength to strength and are growing rapidly. As a company they are renowned for having customer service at the top of its list. You will enjoy the autonomy that this role will give you, lead from the front, drive and deliver exceptional customer service results.

This company operates 7 days a week, you will be required to work 40 hours over 5 days a week (including either a Saturday or Sunday).

About the role / duties & responsibilities

We are looking for excellence! In this role you will manage, lead and coach a team to ensure optimum customer service is constantly adhered too. We are seeking an individual who oozes commitment to excellence, applies strong organisational and communication skills and you will also display high presentation standards, honesty and an excellent work ethic.

  • Manage customer flow through team allocation, communicate and liaise to build strong relationships
  • Customer service
  • Trouble shoot and problem solve
  • Point of contact for customers, suppliers and staff
  • Co-ordinate rosters
  • Price integrity
  • Ensure processes and procedures are adhered too
  • Recruitment, co-ordinate training and development for your team

Skills & experience required

What is essential is that you are confident and outgoing! You will lead by example being a great mentor and role model to your team. You must be personable, extremely resourceful, a great communicator (clear and concise!), able to think outside the square and quickly, have a great work ethic, coupled with proven relevant skills and experience in a management role.

This is a brilliant opportunity to join a successful, innovative and forward thinking FMCG distributing company, apply now!

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