About the company
This FMCG distributing company is described as dynamic, innovative, entrepreneurial, forward thinking and very successful. They are going from strength to strength and are growing rapidly.
This great close knit sales team is seeking a Sales Support / Telephone Account Manager who is natural at juggling a multitude of tasks and responsibilities at any one time and likes to be the crucial link between customers and the sales team. You will be energetic, a go-getter, and most importantly enjoy a role with a large element of customer service interaction (phone, email and face to face) and administration functions.
About the role / duties & responsibilities
This role of Sales Support / Telephone Account Manager has elements of everything, including: administration, database management, customer service, considerable customer interaction, inventory, problem solving and troubleshooting, along with assisting and supporting the surrounding team.
The range of duties and responsibilities associated to this role include:
- Assist and support the Account Manager
- Respond and handle customer queries (phone and email)
- Problem solve and trouble shoot
- Database management
- Extensive customer interaction
- Help customers with their online orders
- Sales support
- Business development – contacting existing customers on a regular basis
- Meeting with customers quarterly in conjunction with the Account Manager
Skills & experience required
What is essential is that you are confident and outgoing! You can’t be afraid to pick up the phone to ascertain information. You must be personable, a great communicator (clear and concise!), able to think outside the square and quickly, have a great work ethic, coupled with proven relevant skills and experience.
This is a brilliant opportunity to join a successful, innovative and forward thinking FMCG distributing company, apply now!
Email your Curriculum Vitae to firstname.lastname@example.org NOW!! For other exciting opportunities, check out our website – www.cavanagh.co.nz
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