Customer Care Administrator

Based in Palmerston North, working for a leading New Zealand owned and operated importer of exceptionally high quality European and Australian flooring solutions who are New Zealand’s leading distributors, you will be an integral part of the Customer Care team providing exceptional quality service and assistance to their clients. Providing the highest quality customer service and care to their clients is the number one priority to this company.

This is an excellent time to let your superior Customer Service and Administration skills and experience shine.  You will be joining a very friendly and supportive team who work well collectively together. In this role you will undertake a wide range of duties and responsibilities including:

  • Customer Services – handle and action phone and email inquiries
  • Process orders
  • Liaise internally and externally
  • Administration
  • Problem solve and trouble shoot
  • Prepare quotes
  • Co-ordinate freight
  • Co-ordinate dispatch
  • Advise and assess stock availability, along with general product information

To be successful in this role we are seeking an exceptional candidate with superior customer service skills and experience, who is thorough, with great attention to detail and accuracy, highly organised and methodical with a positive, can-do, willing, flexible and adaptable attitude.

You will be joining a very secure, stable, professional and well-known company who inspire and promote excellence.

Email your Curriculum Vitae to [email protected] NOW!  For other exciting opportunities, check out our website –

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